Unplanned downtime is costly. Businesses need ready access to cost-effective replacements for faulty industrial automation equipment.
Stocking a complete inventory of replacement equipment requires substantial capital expenditure. Maintaining this inventory in a workable condition at the latest revision levels can also be costly.
Companies need a range of options, from onsite parts through to responsive parts replacement services in order to optimise their spare parts strategy, minimise downtime in the event of a failure and improve overall cost effectiveness.
We provide a variety of parts replacement services to suit your specific maintenance strategy, thus reducing your need to maintain your own inventory of spare parts for service breakdowns. We advise you on the best mix of services to match your business needs.
Details
Onsite Parts (contract)
For business-critical equipment where every moment of downtime counts, it is vital to have replacement parts available onsite. The Onsite Parts Service provides Siemens-owned parts that are immediately available on your site for your exclusive use, without the need for capital outlay. Regular audits are conducted during the contract period to confirm the integrity of the stock and arrange for updates when required. The warranty period commences when the parts are used, rather than at the time of purchase.
Advance Exchange (as required)
To support equipment that is important but slightly less time-critical, you may consider a maintenance strategy that uses the Advance Exchange Service when needed.
New or remanufactured items from Siemens’ service stock (if available) will be priority shipped to your site upon request, in advance of receiving your faulty item.
Standard Exchange (as required)
To support equipment that is not time-critical, you may consider the Standard Exchange Service when needed. New or remanufactured items from Siemens’ service stock (if available) will be dispatched by standard shipment to your site upon receipt of your faulty item.