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Onsite technical services

Onsite services for all your Automation, Control Support Needs and Drives Technology


IAC_3033_0601_Siemens_IS_1716_r138Accessing onsite technical resources, particularly during a crisis, is essential. This applies when installing, configuring and maintaining your industrial plant and equipment.

Unpredictable maintenance costs need stabilising whilst optimising in-house maintenance resources to achieve optimum performance.  


Details

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Onsite Engineer:

This is the basic time-and-materials service that provides you with a Field Service Engineer: for technical assistance with maintenance tasks such as troubleshooting, fault rectification and preventative maintenance.

 

 

 

Embedded Engineer:

This contracted service provides longer-term on-site Siemens engineering resources for activities such as small or large projects, commissioning, systemic troubleshooting or configuration enhancement.

 

Start-up and Commissioning:

For a set fee, a Field Service Engineer can perform start-up and commissioning of your Siemens drives.

 

Process Instrumentation Calibration:

This service provides a scheduled calibration service for all Siemens Process Instrumentation equipment. The schedule is agreed in advance to suit your operational requirements. The service is performed by a highly qualified Siemens Process Instrumentation specialist on-site, but is also available as return-to-depot.

 

Asset Evaluation:
We can provide a skilled technician to identify and document your automation, control and drives technology assets, either through Siemens or a third party. A detailed report will help you to manage your spare parts inventory more efficiently by identifying items that are nearing the end of their service life, as well as inventory shortages or excesses.

 

Features

We offer:

  • Onsite technical expertise
  • Varied onsite services

Benefits

Customer benefits include:

  • Reduced downtime during routine and unplanned maintenance
  • Optimisation of resources during installation, configuration, commissioning and maintenance
    Minimised unplanned downtime
  • Improved productivity and plant availability
  • Access to onsite technical expertise, whilst optimising in-house resources
  • A variety of onsite services to suit your specific maintenance strategy
  • Expert Siemens field engineers backed up by global expertise and knowledge base
  • Discounted contract rate when combined with other services

Contact Siemens Australia & New Zealand

Siemens Australia

885 Mountain Hwy
Bayswater VIC 3153
Australia
Tel: 137 222
Fax: 1300 360 222
Email: customercare.au@siemens.com

Siemens New Zealand

55 Hugo Johnston Drive
Penrose, Auckland
New Zealand
Tel: +64 (9) 580 5500
Fax: +64 (9) 580 5501
Email: customercare.nz@siemens.com

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